Joinery – Timber is a natural material and is susceptible to swelling and staining. Once timber products are installed/delivered to site, the client is responsible for taking measures to prevent such problems. Rawlings Joinery recommends that all factory-finished timber products are treated with two coats of quality, oil-based stain/paint. This will help reduce the amount of moisture that may be absorbed by timber. Rawlings Joinery will not accept any responsibility for timber movement (i.e. warping, swelling etc) or any damage caused as a result of this movement.
As timber is a natural product, there are always colour differentials within the wood, and whilst every effort is made to ensure the colour/grain matches with other timber, tolerances and slight colour variations may have to be allowed for.
Glass – Rawlings Joinery uses toughened safety glass as standard on all their products. Owing to the high insulating property of the windows and glass, you may experience condensation on the outside of the glass. Certain climatic conditions and localised atmospheric conditions may result in external condensation on some windows but not on others. This is in no way indicative of a defective unit.
Eliminate water vapour from within the building and apply paint/stain in accordance with timber aftercare recommendations. In the event of plaster/concrete coming in contact with the timber, it must be removed immediately using a soft, damp cloth.
Rawlings Joinery will not accept liability for claims in respect of damages caused as a result of insufficient attention to aftercare recommendations. Likely damage includes:
At Rawlings Joinery, we are committed to applying our skills and attention to detail to produce a quality product to the highest standard. We endeavour to liaise with our customers to ensure that the service we offer during and after the products are delivered is professional and helpful, and will do our utmost to ensure that any issues are resolved in the best possible way.
* Please note that Rawlings Joinery is a Trading Name for Rawlings & Oakes Industries Ltd